Privacy policy

[Company Name] (hereinafter referred to as the "Company") values the protection of customers' personal information and complies with the Personal Information Protection Act. To this end, the Company has established and implemented the following Privacy Policy. This policy explains how the Company collects, uses, and protects customers' personal information when providing services.

1. Personal Information Collected

The Company collects the following personal information to provide better services to customers:

  • Information collected during membership registration: Name, email address, contact number, address, date of birth, etc.
  • Information collected during service use: Service usage records, access logs, cookies, access IP information, etc.
  • Information collected during payments: Payment information (card number, billing address, etc.) and transaction-related details

2. Purpose of Collecting and Using Personal Information

The Company uses collected personal information for the following purposes:

  • Service provision and management: Membership registration, service usage, customer support
  • Service improvement and research: Analyzing customers' service usage patterns and providing personalized services
  • Marketing and promotions: Providing event and advertising information, requesting participation in surveys
  • Compliance with legal obligations: Using personal information to meet legal requirements

3. Retention and Use Period of Personal Information

The Company retains personal information until the purpose of collection is achieved. However, if there are legal retention periods for certain information, it will be retained accordingly.

  • Upon membership withdrawal: Even after withdrawal, the Company may retain minimal information necessary for legal obligations and dispute resolution.
  • Retention period under legal obligations: For example, transaction records must be retained according to tax laws.

4. Provision of Personal Information to Third Parties

In principle, the Company does not provide customers' personal information to third parties. However, exceptions may apply in the following cases:

  • When consent is obtained from the customer
  • When required by law
  • When a partnered company processes personal information for service provision

5. Measures to Ensure the Security of Personal Information

To protect customers' personal information, the Company implements technical and administrative security measures, including:

  • Use of encryption technology: Personal information is securely protected through encryption technology during transmission.
  • Access control: Access rights to personal information are restricted, and access logs are managed.
  • Regular security audits: Regular security audits and vulnerability assessments are conducted on the system.

6. Customer Rights and Exercise Methods

Customers have the right to access, correct, delete, and request suspension of the processing of their personal information. If desired, requests can be made through the Company's customer service, and they will be processed immediately.

  • Access to personal information: Customers can view their personal information at any time.
  • Correction and deletion of personal information: Customers can modify or delete their personal information.
  • Request for suspension of processing: Customers can request the suspension of personal information processing.

7. Use of Cookies

The Company uses cookies to enhance the user experience and provide personalized services. Cookies are small text files stored on the user's computer by the website. Users may refuse or delete cookies. For more details, please refer to the [Cookie Policy].

8. Changes to the Privacy Policy

This Privacy Policy may be revised in accordance with changes in laws and policies. Any changes will be announced on the website. Major changes will be notified at least 7 days before the effective date, and the revised Privacy Policy will take effect from the effective date.

9. Personal Information Protection Officer

The Company has designated the following Personal Information Protection Officer to address issues related to personal information protection.

  • Personal Information Protection Officer: Han Chaehoon
  • Contact: 010-9910-1880 / [email protected]

10. Customer Service

For inquiries related to personal information, please contact our customer service at any time.